Complaints
If you wish to register a complaint, please write to Principals, Keepers Cottage, Orpington by- Pass, Badgers Mount, Sevenoaks, Kent TN14 7AG or telephone 01959 532502.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.
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We are a whole of market Broker with over 30 years of experience and access to a wide range of providers. Besides Finance, we also specialise in General Insurance via our sister company Bima and advice on the whole range of Mortgages and Loan protection via Regency Financial Services.
